Tuesday, 13 February 2007

do you have problems ordering ikea online?

"i want to know if anyone else has had difficulty ordering ikea merchandise through their online or phone services? i have had about five orders "mysteriously" disappear from their system. i have the email inquiries i've sent and i've documented the frustration on my blog in this post.

i originally ordered the vika amon/vika artur desk on september 8 and have yet to see it. it seems the trestles are always out of stock, even when i call first to see if they have any then immediately place the order. i still get the "out of stock" email. i even had one phone rep give me a delivery date, which came and went. i know someone else would have given up a while ago, but there is no other desk that i want. in addition, the nearest ikea never has this part in stock either.

so i would like to know if anyone has had this problem or if anyone has recently received this table through phone or online ordering. also any suggestions that someone can give me would be greatly appreciated. thanks." - lisa m. williams

lisa,
sorry to hear of your frustration. anybody has advice for lisa?

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